1. When opted-in to SMS messages from Brown Bear Car Wash, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include offers, coupons, promotions, events, or other information related to your Brown Bear Car Wash account/subscription/membership as applicable. By providing your mobile number, you agree that Brown Bear Car Wash may send you periodic SMS or MMS messages containing but not limited to important information, membership account updates, deals, and specials.

2. You can opt-out of this service at any time. Just text “STOP” to the short code phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START” or “JOIN” and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at marketing@brownbear.com or by calling us at (206) 774-3737, or by using our contact form at brownbear.com/support/contact-us

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies dependent upon subscription or promotional status. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: brownbear.com/policies

7. Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.

8. By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.

If you have any questions please contact Brown Bear Car Wash at marketing@brownbear.com, or or feel free to give us a call at 206-774-3737, Monday-Friday, 8 AM to 4 PM.

Will I be charged for the text messages I receive?

Though Brown Bear Car Wash will never charge you for the text messages you receive, depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.